Some people are able and willing to ask for assistance when needed, while others dread it and live by the motto, “If you want something done right, do it yourself.” However, even small businesses require some delegation from time to time. Whether you find work delegation an easy matter or don’t know where to start, it is worthwhile keeping certain tips in mind when letting others share the burden of the workload.
You may be in a hurry to outsource a task or to find someone among your present work staff to entrust with a duty you would otherwise complete yourself, but don’t let haste keep you from finding the right person for the job. Taking time to select the right person will keep you from having to fix it yourself or finding someone else to correct mistakes. Avoid over delegating and under delegating. Be honest about the things you can do yourself and what you should entrust to others. Patience is the key when having others cover some extra work, especially if it is unfamiliar terrain.
Communication is important with work delegation. Take some time to outline and describe in detail what needs to be done and send clear instructions to the person who will perform the tasks. Let them know the most convenient way to address questions, whether it is to you or to another contact person. Make sure that the person doing the work receives the right training. This might require double delegation in appointing someone to give instructions to the person doing the work, or you may want to give instructions yourself. Be sure to provide feedback about how the job is being done, and ask for sample to be sent to you so you know that you and the person you have delegated are on the same page.
If you find that the work delegation has gone successfully, make sure you express your gratitude and point out specific parts of the job that went well. People love to be complimented on a job well done and are more likely to work for someone again if they feel appreciated. Also, give the person an incentive for continuing to do the work if you are satisfied, and point to possible promotions, bonuses and more work in the future. Successful delegation carries so many advantages that it are likely to create more opportunities for delegation. Once you have found the right people and the best approach, you can free up your time that can help you grow your business.